Wireless Troubleshooting
Leveraging Your Logs
Toastmaster's Communication Seminar - Building a Healthy Team and Workplace Communication

Lecture Capture
HPC at Michigan Tech: A Tale of Greatest Good for the Greatest Number

Mobile Malware: Challenges and Responses
Superheroes in the Office
The Best of the Best: How We Use Interviews to Identify the Best Candidates for Student Jobs

BOF: LockDown Browser in Your Labs
BOF: Student Learning and Leadership in Higher Education IT: The UC Berkeley Experience

Wireless Network Upgrades for Four Residence Halls
The Survey Says
SafeConnect Tips, Tricks and Scripts
Password Security

Rise of the Mobile Devices: Leveraging Smart Phones at the Tech Desk
Customer Satisfaction Surveys: What Do They Mean To You?
Visualize, Virtualize and Verify: Virtual Application and Desktop Distribution in the University Setting

A Help Desk Ticketing System For You!
Wireless Network Upgrades and Replacement Cycles
Trick Questions and More: A Guided Discussion of Tactics for Effective Student Employee Interviews

SafeConnect Tips, Tricks and Scripts BOF

Building and Maintaining Windows Computers in a Lab Environment
Outnumbered: Performance Tracking for Student Staff
Stop! Collaborate and Listen: iHelp at Providence College

Open Discussion on Mac Lab Classroom Management
Starfish: Best DMCA Tool Under The Sea
Is WiFi Killing You?
Feedback and Turnover: Strategies for capturing actionable feedback from exit interviews and one-on-ones, and planning for attrition

Mine Tour
Kayaking
Copper Country Cruising Tour (includes dinner)
Guided Photography Tour (includes dinner)
Microbrewery Tour (includes dinner)

In and Out of the Classroom: The Future of Student Owned Technology
Leading Millennial Student Workers
#ThisTalkSucks: Handling Negative Social Media

Minecraft: Building Residence Engagement Block by Block
Troubleshooting Weak Wifi in Students' Rooms
Alerts and Priorities: Web Help Desk Tools for Management of Request Tickets